SiriusXM XDNX1V1 User's Guide download pdf (Page 84)

Onyx has been designed and built to be trouble-free but if you experience a

problem, try this:

•Check that all connections are ﬁrm and secure.

•Make sure the vehicle power socket is clean and free of corrosion.

•Make sure you have connected Onyx as described in this User Guide.

Verify that the PowerConnect Power Adapter is plugged into the

vehicle’s cigarette lighter or power adapter socket, and that the LED

on the PowerConnect Power Adapter is lit (on). If not, your vehicle may

need to be running to provide power to the socket.

If you see this on the screen: Try this:

Acquiring Signal •Make sure that the vehicle is outdoors with a

clear view of the sky.

•Make sure the Magnetic Mount Antenna is

mounted outside of the vehicle.

•Move the antenna away from any obstructed

area. For example, if you are parked in an

underground garage, you should receive a

signal after leaving the garage.

Check Antenna Connection •Make sure that the antenna cable is ﬁrmly

and securely plugged into the PowerConnect

Vehicle Dock. Make sure the cable is not bent

or broken.

•Turn Onyx Off, then On, to reset this message.

•If the message persists, most likely the

Magnetic Mount Antenna cable has been

damaged. Replace the antenna.

Channel Off Air •The channel you’ve selected is not currently

broadcasting. Tune to another channel.

Troubleshooting

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SiriusXM XDNX1V1 User's Guide Page 84